Privacy Policy
At Kolkata Customer Supports, we are committed to protecting your privacy and ensuring a safe experience while using our services.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Name, phone number, and address
- Service request details (appliance type, issue description)
- Communication records (calls, messages, emails)
- Website usage data (cookies, IP address, browser type)
2. How We Use Your Information
Your information is used to:
- Schedule and deliver appliance repair services
- Communicate service updates and confirmations
- Improve our website and service quality
- Respond to customer queries and support requests
- Send service-related notifications or offers (if opted-in)
3. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Verified technicians assigned to your service request
- Service partners for operational purposes
- Legal authorities if required by law
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve service performance
You can disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Opt-out of promotional communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
For any privacy-related concerns, please contact us:
Phone: 9330315909
Email: support@kolkatacustomersupports.in